FAQ'S

How Do I Exchange An Item?

If the item is faulty, please notify us within 10 working days after receiving. We at MUSANI Clothing accepts returns of items that are unworn and in their original condition with tags attached. Without a receipt the option for exchange is not available.

MUSANI Clothing products are meticulously created using top-notch materials, exceptional design, and excellent craftsmanship. These products are manufactured in Pakistan.

How Can I Return My Musani Item?

Please contact our customer service center by emailing us images of the defective product at inquiry@musaniclothing.com or by texting us at +92 335 4687264 within 10 days of purchase to request a return. Our Client Services team will contact you.

What Are The Accepted Payment Methods?

We accept all Visa, MasterCard. All payments are processed through a  secure checkout system provided.
Our clients can make the payment either through their debit/credit card  or they can opt for Cash on Delivery. 
To ensure that you don’t experience any delays to your order, please make sure all your details are entered correctly.

How Can I Contact Musani?

The Client Advisors at Musani Clothing will be delighted to provide you with personalized advice and answer to your questions from Monday to Friday from 10am – 9pm (PK) and from Saturday to Sunday from 11am – 3 PM (PK) by calling +92 335 4687264 or by email at: inquiry@musaniclothing.com

We also invite you to refer to our Contact Us – MUSANI (musaniclothing.com) page to obtain all our contact information.

How Can I Follow Musani News?

By subscribing to the Musani Clothing Newsletter, you will be one of the first to hear about new products, events and news from MUSANI CLOTHING.

What Are the Delivery Times?

For all the major cities, the delivery time is 5-7 days, and up to 10-15 working days for international deliveries.

How Will I Know My Order Is Confirmed?

Once an order is placed on our website, our customers will receive a confirmation email, SMS or call from our team providing them with their order details and order number.

How do I know my size?

The product pages include size charts to assist you in determining best fit.